Excellent service from go to whoa. From the office staff to Ryan, Craig, Andy and Jamie. We had to replace a hot-water service and have electrical work in conjunction with that. What I wasn't aware of was that Fawcett is developing very much a one-shop, one-stop set up with different trades working hand in hand. Even a dummy like me could see and recognise the professional work done. The guys knew their job and were ''public'' friendly - a must if businesses are going to survive in a cut-throat working world. Phone calls were made to keep us up to speed about when a tradesman would be attending. Hoping we don't have to see the guys soon but only because we don't want anything more breaking down!